Genimex + COVID-19- Your Concerns Answered


By now, you’ve likely received a lot of emails about COVID-19. Clearly, this pandemic is affecting thousands of lives, and we understand you have concerns regarding your production. 

We have gathered many thoughts from our clients regarding COVID-19, and we want to ensure everyone about the situation in China and the measures we are taking at Genimex to ease the situation.

What measures have been taken to ensure the outbreak is under control?

The mid-January outbreak occurred during the Chinese New Year, and the Chinese government took strict measures to restrict the movement of people to stop the spreading of the virus.

After this prolonged delay, most factories returned to work on March 1. The restrictions delayed many orders for late shipment, and, as is natural even in normal years, the supply chain then needed some additional time to warm up again. As of now, we can say that production will be back on track by late March.

New cases of coronavirus infection have slowed in China, and the country is getting back to work gradually. At Genimex, the team is back in our offices and is continuing to take protective measures by wearing masks, keeping distance, constantly washing hands, and using hand sanitizer.

What are the factories doing to prevent the risk of infection?

Local government has strong control over the re-opening of factories. If workers are from a different city, they must self- quarantine for 14 day, the potential incubation period recognized by the Chinese government, which has implemented additional strict controls to prevent further spread of the virus. Firstly, all workers must have their body temperature checked before entering a factory and/or company. Secondly, all factory workers are required to wear face masks when working at our factories. The Chinese government mandates that all workers wear masks, wash hands frequently, and use alcohol wipes.

Outside visitors are strongly monitored, and officials highly recommend that companies restrict visitation for the time being.

Does the COVID-19 virus live on packages?

According to WHO analysis, packages from China are safe. Research shows that the virus does not survive long enough on a dry surface to pose a threat, especially considering the lengthy time needed for transport from the factory to consumers. Please check out the WHO website for more information.

Is it safe to receive a package from any area where COVID-19 has been reported?

It is safe to receive a package, as the probability that an infected person contaminated commercial goods is low to begin with. The fact that a package has travelled for a substantial time and been exposed to different conditions and temperatures makes it virtually impossible for the virus to survive.

What is Genimex doing to ensure production is moving ahead?

The Genimex team acting to ensure open communication with our clients about production and shipment. We are in close touch with the factories and forwarders, as we organize information about each factory’s situation and order updates to our customers.

Has this effected production in Southeast Asia?

No. Vietnam and India are very slightly impacted for product development and deliveries. We are lucky that we have a supply chain in place in Vietnam and India, and our clients who have already begun working there with us have benefited, especially during these difficult times.

Our Genimex office is fully operational and did not slow down due to the outbreak, allowing us to progress with our projects.

In the past two years, due to US Tariffs and the COVID-19 outbreak, we have seen a growth in demand from our clients for project migration from China to SEA, which proves the importance of having a diversified supply chain that reduces supply chain risks. We only expect this to continue.