Frequently Asked Questions

Getting Started

Do you work with early-stage startups?

Yes. We support both funded and pre-revenue startups, as long as product requirements and a go-to-market plan are defined so that we can evaluate feasibility and fit.

When should I contact Genimex?

Once you have a clear product concept and are ready to discuss manufacturing feasibility, costs, and supply chain, that's the ideal time to engage.

Can you sign an NDA before we share information?

Yes. We can review your NDA or provide our mutual NDA before exchanging confidential details.

Can we use Genimex for design, engineering, or quality without manufacturing?

No. These services are integrated into full manufacturing engagements only. We provide them when needed as part of projects we'll manufacture.

Do you offer packaging design services?

Yes, when part of a manufacturing engagement. We engineer packaging for functionality, protection, and compliance. Your team or design partners handle brand presentation and graphics.

Pricing and Engagement

How is manufacturing priced?

We provide an all-in cost per unit based on the order quantity. Additional costs such as tooling, sampling, testing, or freight are quoted separately if applicable.

How are design and engineering services priced?

If design or engineering work is required, it is quoted as a separate, phased fee based on workload and is offered only when Genimex is the manufacturer.

Is there a minimum order quantity (MOQ)?

MOQ depends on the product category, material, and manufacturing method, and is determined once we understand the product requirements.

Are there upfront fees to get a quote?

No. Quotes are free. Fees apply only if design or engineering work is needed before manufacturing.

Timelines & Process

What are typical project timelines?

Simple sourcing may take 2–3 months, while complete development projects may take 1–2 years, depending on complexity.

How is the process structured?

Projects typically move through feasibility, DFM, and engineering, prototyping, tooling, pilot runs, and then mass production.

What happens once a project begins?

The client is assigned a dedicated account team. Our merchandisers and engineers in Asia manage suppliers directly, and our quality and compliance teams oversee execution throughout each phase.

Can Genimex handle both small pilot runs and large-scale production?

Yes. We support pilot production to validate designs and quality before scaling to mass production volumes.

Manufacturing & Supply Chain

Do you outsource manufacturing or act as a broker?

No. Genimex manages vetted factories directly, and our on-site teams oversee engineering, compliance, and production from start to finish.

What types of products and materials can you manufacture?

We manufacture consumer hard goods across plastics, metals, wood, electronics, glass, and elastomers. Our experience spans personal care products, housewares, electronics, and consumer essentials.


How do your global locations benefit my project?

Our locations across Taiwan, China, Vietnam, and India allow us to provide quotes from multiple regions. This gives you the flexibility to make informed country-of-origin decisions based on cost, lead time, tariffs, and market requirements.

Can you manufacture my product in multiple countries?

Yes. Multi-country manufacturing reduces geopolitical risk and provides supply chain flexibility. We can run parallel production in different regions to ensure continuity and meet diverse market requirements.


Can you help me transition from my current manufacturer?

Yes. We have experience managing tooling transfers, whether moving between suppliers in the same country or relocating production to a different region. We handle the technical transition to minimize disruption and ensure quality continuity.

Can you help me scale production?

Yes. We have extensive experience managing large-scale production across multiple facilities simultaneously. Our infrastructure and supplier relationships enable us to scale efficiently while maintaining quality and consistency.

Can you manage my existing factory relationship?

Yes. Some clients have existing suppliers that benefit from hands-on management and local oversight. We can step in to improve results, consolidate your supply chain, enhance quality control, and strengthen service and communication.

Quality & Testing

Who is responsible for quality, the factory or Genimex?

Genimex is the responsible supplier. We control quality at the factory level through direct inspections, audits, and oversight.

Is quality consistent if production is in different countries?

Yes. We apply the same standards and oversight whether production is in China, Southeast Asia, or South Asia.

Can you arrange third-party testing if needed?

Yes. We coordinate third-party testing and certifications for safety, compliance, and performance when required for your market.

IP, Compliance, and Shipping

How is intellectual property protected?

IP is protected through legal agreements with suppliers, and internal controls are used for high-sensitivity projects.

Who owns the IP created during development?

New IP created during development is transferred to the client. Clients also own the custom tooling once it is paid in full.

Can Genimex support compliance for large retailers or regulated markets?

Yes. We manage testing and documentation to meet requirements for major retailers and regulated markets in North America, Europe, and Australia.

How are finished products shipped?

Clients may arrange their own freight or choose DDP to have us manage logistics and duties. Direct-to-consumer fulfillment is not offered.